EARLYBIRD).
Intercom webhooks bury conversation statistics, contact custom_attributes, and tags deep inside data.item. Un-nest every support event in 1 click.
=FLATTEN_JSON() formula
Zero server maintenance
Pre-loaded with sample payload: Intercom conversation.admin.closed Webhook Payload
| type | topic | data.item.id | data.item.state | data.item.priority | data.item.user.email | data.item.user.custom_attributes.plan | data.item.user.custom_attributes.mrr | data.item.statistics.time_to_assignment | data.item.statistics.first_contact_reply_at | data.item.statistics.count_conversation_parts | data.item.tags |
|---|---|---|---|---|---|---|---|---|---|---|---|
| notification_event | conversation.admin.closed | conv_9918201 | closed | priority | enterprise@client.io | Scale | 499 | 45 | 120 | 6 | billing_question, resolved_fast |
Stop burning manual engineering hours or expensive SaaS subscriptions on simple webhook parsing.
topic, data.item.statistics, and custom_attributes automatically.No monthly retainers. No cloud relays. Own it for life.
For solo operators testing the formula.
=FLATTEN_JSON() formulaComplete freedom for individual operators.
Use code EARLYBIRD at checkout
For agencies managing client automations.
Multi-account agency license
Common questions about Intercom webhook JSON to Google Sheets and spreadsheet un-nesting.
Yes! Intercom's conversation webhooks include data.item.statistics (like time_to_assignment and first_contact_reply_at), which PayloadFlatten extracts directly into numeric columns.
Install PayloadFlatten directly from the official Google Workspace Marketplace in one click—free up to 50 rows per run, zero external servers.
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